Resume

I am interested in utilizing my fifteen years of experience in information technology with high growth companies in a project management role to implement critical business technology with outstanding results and build successful direct and matrix teams to implement growth initiatives as a business process.

Skills Accomplishments
Team Building
Project Management
Logistics
Data Center Planning
Vendor Management
Wide Technology Exposure
Data Center Builds (2)
Office Move Logistics (5)
EHR Deployments (3)
Infrastructure Installs (260)
Support Implementations (3)
Develop IT Standards (2)

Tennessee Department of Health, Contract, 2014

Project Manager – Technical Project Manger for an EHR solution implementation to county and metro owned health clinics statewide. Assisting the Tennessee Department of Health integrate the Document Storage Systems, Inc. vxVistA software into 126 public health clinics across the state.

CareSpot, 2011-2014

IS Director – Develop Support department which included P&P, team building, escalations, scheduling, metrics, culture building. Complete management of support, field technicians, and vendors for remote hands on. Design, implementation and maintenance of center infrastructure in support of NextGen EHR/EMR. IS Project Management of denovo and acquisition growth.

Renal Advantage 2005-2011

IS Operations Project Management – Develop Support department which included P&P, team building, escalations, scheduling, metrics, culture building. Complete management of support, field technicians, and vendors for remote hands on MPLS management, design, implementation and maintenance of center and data center infrastructure to support HII Time EHR/EMR (AMI). IS Project Management of denovo and acquisition growth.

Hot Topic, 2005

Helpdesk, NOC Operations – Set up of new national distribution office, data center, warehousing system and helpdesk. Develop Support department which included P&P, team building, escalations, scheduling, metrics, culture building. Assist operations in testing, improving PTL system and processes.

Dell Computer, 2003-2004

Level II Tech – Excelled in and advanced in four support queues. Maintained top 10% rank of Nashville agents.

J.M. Tull Metals 1992-2003

Information Systems Administrator – Managed Frame Relay infrastructure. Low voltage, equipment and services procurement, troubleshooting LAN/WAN and AS/400 environments, and technology rollouts to update antiquated equipment. Data center maintenance. Helped drive innovation and change in IS to leverage new technologies.